The Covid19 Pandemic Has Changed Businesses Forever

A post-pandemic scenario for Philippine business and HR



Just like the 9/11 terrorist attack that has changed security measures forever, Covid19 will have a long and lasting impact on companies and the way the businesses are conducted long after quarantines are lifted. Not only a health crisis, Covid19 is a business re-shaper as well. This blog does not aim to identify which industries will thrive or wither. Rather, to provide the possible operational norms in a post-pandemic era. There will be a perpetual scare of a resurgence of the virus. Even if the curve is "flattened" and lockdowns are lifted, medical experts predict that seasonal outbreaks may occur in the future. Furthermore, new strains or variants of this virus may emerge to wreak havoc once again. Therefore, for businesses to adapt to this new reality, the following may be embraced: 1) Whenever possible, Work-From-Home (WFH) practices will further expand in adoption. Aside from the obvious virus avoidance benefits, remote working reduces stress and enhances the mental health of workers. Considering the horrendous traffic situation of Metro-Manila and other major cities in the Philippines, WFH will be given serious consideration. Some companies may adopt a mixed WFH and work-on-site policy. HR practitioners will explore and implement attendance capture for remote employees and will gravitate towards web-based tools for attendance and payroll administration, recruitment and performance management. WFH is here to stay. 2) Continuous observance of hygienic practices. In the post-covid scenario, people will continue, to some degree, with social distancing, frequent handwashing, sneezing and coughing etiquette. In the office setting, employers may opt for contactless biometrics (attendance capture), automatic door openers and other implements that eliminate touching of common surfaces. 3) Customer Interaction. Similar to WFH, customers may prefer remote delivery of services or products if possible. Direct person-to-person interaction will be kept to a bare minimum and will be used only if absolutely necessary. Video conferences and on-line communication will be the new norm. 4) Emergency Preparedness. Contingency plans and backup systems will be strengthened and enacted. Business Continuity Plans (BCP) will be the new catchphrase. These plans are designed not only for epidemics/pandemics but for other contingencies as well (earthquake, fire, flood, typhoon, etc.). The silver lining of this covid19 pandemic is that businesses are forced to modernize by integrating new tools and practices. New operational efficiencies may be achieved, as employers explore new ways of delivering quality products and services. Welcome to our new world! Check out our innovative tools for the post-covid environment:

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(0906) 256 7004- Globe

(0995) 946 4447- Globe

 

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iya@eds.com.ph
seiya@eds.com.ph


 

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