top of page
1. Unable to read fingerprint
​
solutions : a. Clean fingerprint scanner using scotch tape
​
b. Enroll other finger print of employees
​
​
2. Different record appear when employee scan on biometric
​
solution : Delete fingerprint record and re-enroll both employees with problem
​
​
3. Missing picture
​
solution : See if employee's picture path is properly setup
​
​
4. Clock is not sync correctly.
​
solution : Set time update on windows control panel
bottom of page